Working in the Corporate Office, I don't get to experience all of these stories first-hand, but I do get to hear about a lot of them. Some of our guest share their stories on Facebook, or they tweet us during their stay. They even take the time to submit their favorite memories to our blog. But my favorite way to hear about the stories is from our pack members at the lodge. The following story was emailed to our Great Wolf Lodge - Cincinnati/Mason pack members and I just had to share it.
My son, Stephen, returned to us from Army Ranger school in Georgia very late the evening of December 16th. The next day, I helped to launch a scheme that would "buy" him the time to drive to Kenwood Mall to purchase Brittney's (now his fiance) dream engagement ring. The next "project" became creating a special moment for the proposal. "Stevie" (as I lovingly refer to him) was a little undone because his younger sister, Meghan, just became engaged on December 21st—her fiance took her to New York City and surprised her with quite a lavish production. Stevie was determined to do something equally grand for Brittney (without stealing his sister's thunder). What became problematic was the amount of time he had left before he would have to return to Georgia. So, those circumstances, combined with a very anxious and curious Brittney, inspired him to secretly turn to me, again, for the next "scheme." Given that it was the early evening of Christmas Day, I wasn't completely optimistic that we could create the moment he desired—that is, until I placed the call to Great Wolf Lodge.
When Jennifer heard my explanation, she didn't hesitate to spring into action. (She, quite honestly, sounded as giddy as I did...it was fantastic!) Through just a couple of phone calls and her consultation with her leader, Jen, the plan came together that offered Stevie the chance to propose in your beautiful lobby, complete with snow—on cue! When they arrived at their suite, they were delighted by a special arrangement of chocolate-covered strawberries and a select celebratory beverage—details crafted by Jennifer and Jen—details that made the experience complete! In Stevie's and Brittney's words, "Everything was amazing...and awesome!"
The next day, I texted Stevie to see how things were going. He replied that they had checked out of their suite, but were "hanging out" in Great Wolf's lobby because it was such a "cool place...a great place to relax, talk and have some coffee." (I also think they were continuing to relish in the experience and didn't want it to end!)
As you might imagine, by now many family members have heard this story and plan to visit your resort—even the family that's local, including me! (It's funny...I had previously considered staying at Great Wolf, myself, thinking it would be a great spot to bring my husband, given that he's terminally ill and can no longer travel any sort of distance. It's that thought that inspired me to think of Great Wolf for Stevie and Brittney's special occasion.) As well, there will, most assuredly be events related to their upcoming wedding (not sure if it will be in 2013 or 2014, as of yet). We will be certain to locate guests and/or host additional gatherings at Great Wolf! And, let there be no doubt: our immediate and ever-lasting loyalty to Great Wolf Lodge was earned by Jennifer and Jen.
Thank you and have a wonderful Holiday!
Thank you to Susan Hampton for allowing me to share her story, and for letting us be a part of her family's big day.